General

About RedBox Rx

• Do you accept my insurance?
• How is this different from an office visit?
• What makes RedBox Rx different?
• Why RedBox Rx?
• How does RedBox Rx save me time and money?

Telehealth

• Will I have a live chat with a medical provider?
• Who are the RedBox Rx medical providers?

Cost & Pricing

• Why am I charged twice for a visit?
• Is there a subscription or membership fee?

Orders & Shipping

• How fast is shipping?
• Can I track my prescription once it has left the pharmacy?
• Where will my prescription be shipped?
• Can I ship my prescription to an address other than the one listed on my profile?
• What is RedBox Rx's refund policy?
• Refund Policy

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Medical & Care Delivery

• Are the medications you prescribe safe? Is this a safe way to receive treatment?
• How do I join the telehealth visit?