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  • Do you accept my insurance?

    With RedBox Rx you can say goodbye to the typical doctor visit and prescription routine. No searches for a practice that accepts your insurance, making an appointment, waiting for the doctor or tri...

  • How is this different from an office visit?

    The biggest difference is convenience. You can begin the treatment process for a wide variety of conditions from the comfort of home any time of day 24/7 without wasting time in the doctor’s offi...

  • What makes RedBox Rx different?

    Helping you save time and money makes us different. Instead of wasting time waiting in the doctor’s office or in line at the pharmacy we provide the ease and comfort of logging on at home when it...

  • Why RedBox Rx?

    Why RedBox Rx? Personalized prescription treatments Transparent pricing and no hidden fees or hassles with insurance Easy online visits with a U.S. licensed medical provider Convenient, free, disc...

  • Why am I charged twice for a visit?

    There will be two charges. One for physician consultation and a second charge for medication, if prescribed.  

  • Are the medications you prescribe safe? Is this a safe way to receive treatment?

    All medications that we offer are FDA approved and are carefully reviewed by a U.S. licensed medical provider to be the safest and most effective treatment option for you.

  • Can I track my prescription once it has left the pharmacy?

    Yes, once your prescription has shipped, you will receive an email with the tracking information. You will also receive an email once it has been delivered.

  • Where will my prescription be shipped?

    We will mail your prescriptions to the address listed as your shipping address in your RedBox Rx profile. Please make sure you keep your address updated. To update your address, email info@redbox...

  • Can I ship my prescription to an address other than the one listed on my profile?

    Certain states have legal restrictions prohibiting us from shipping prescriptions. Please email us at info@redboxrx.com to discuss your situation.

  • What is RedBox Rx's refund policy?

    Please see our Refund and Returns & Exchanges policies. As a patient of our practice, your satisfaction is important to us. If you have any questions at all, give us a call at 844-733-2697 or ema...