Support Member

Why RedBox Rx? Personalized prescription treatments Transparent pricing and no hidden fees or hassles with insurance Easy online visits with a U.S. licensed medical provider Convenient, free, disc...

There will be two charges. One for physician consultation and a second charge for medication, if prescribed.  

All medications that we offer are FDA approved and are carefully reviewed by a U.S. licensed medical provider to be the safest and most effective treatment option for you.

Yes, once your prescription has shipped, you will receive an email with the tracking information. You will also receive an email once it has been delivered.

We will mail your prescriptions to the address listed as your shipping address in your RedBox Rx profile. Please make sure you keep your address updated. To update your address, email info@redbox...

Certain states have legal restrictions prohibiting us from shipping prescriptions. Please email us at info@redboxrx.com to discuss your situation.

Please see our Refund and Returns & Exchanges policies. As a patient of our practice, your satisfaction is important to us. If you have any questions at all, give us a call at 844-733-2697 or ema...

We are prohibited by law to allow refunds or returns on prescriptions for resale or reuse. Visit payments are for the time and expertise of our licensed providers and are not refundable. As a pati...

We are prohibited by law to allow refunds or returns on prescriptions for resale or reuse. Visit payments are for the time and expertise of our licensed providers and are not refundable. As a pati...

Call our customer service line at (844) 733-2697, email us at info@redboxrx.com or complete the Submit a Request Form to report your issue.